Who we are
Nelu AI provides an iOS app that lets you generate and upscale images using cloud processing.
Data we process
- Account data (email, account identifiers).
- Content you submit (prompts, images you upload for upscaling or training).
- Generated content (images produced by the service, thumbnails).
- Usage and diagnostics (basic logs needed to operate, prevent abuse, and debug issues).
Why we process it
- To provide the service (generation, upscaling, training, gallery sync).
- To secure the service (detect abuse, rate-limit, prevent fraud).
- To improve reliability (crash reports/diagnostics when enabled).
Sharing
We may use infrastructure providers to process and store data (e.g. hosting, databases, email delivery).
We do not sell your personal data.
Retention
We keep data only as long as needed to provide the service and comply with legal obligations. You can delete your account inside the app.
Your choices
- Access and update your account info.
- Delete your content (where available) and delete your account.
- Contact us via the in-app feedback to request help.
Contact
For privacy questions, contact us via the in-app feedback screen.